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In most cases it will take approximate 7-10 business days to process your return. It does depend on the item you are returning and the reason for your return. The return process time begins when the item is returned to our warehouse, not when the return is opened.
Be sure to check your Spam/Junk as there have been occasions of our emails ending up in those folders. If the amount of time since your last update has been a while, please understand that some returns may take extended time compared to others depend.. read more
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Anytime an RMA is updated by our returns department, you will receive an email with an update so you are kept up to date with the status of your return. Most of the time, an RMA will automatically close if pictures are requested, but not received wit.. read more
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