What does my order status mean?
If you checked your order status online, and are unsure of what it means, please refer to the following information:
- Pending / Your order has been received, but your payment has not yet been processed.
- Paypal Pending / Your order has been received but your Paypal payment has not yet been processed.
- Processing / Your payment has been received, and your order is in processing. Your order will remain in this state until all items are in stock and ready to ship.
- On Hold / Your order is on hold for reasons such as missing information, or other order issues.
- Cancelled / Your order has been cancelled successfully. If your order was cancelled in error, please contact us for assistance.
- Shipping / Your order has shipped and is waiting for a tracking number to be assigned.
- Shipped / Your order has shipped and a tracking number has been assigned. You should receive an email with your tracking information within 24-48 hours.
- Awaiting Pickup / Your order is ready to be picked up at our pickup location.